Privacy Policy
Effective Date: July 6, 2026
Privacy Policy
The Hat Man & Co. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, phone, email, and text messaging services.
Information We Collect
We may collect the following information when you contact us or place an order:
Name
Company name
Email address
Phone number
Shipping and billing address
Artwork and logo files
Order information
Payment information (processed through secure third-party payment providers)
How We Use Your Information
We use your information to:
Provide quotes
Process and fulfill orders
Communicate about artwork approvals
Provide production updates
Schedule pickups or deliveries
Respond to customer inquiries
Improve our products and services
We do not sell your personal information.
SMS Communications
If you choose to communicate with us via text message, we may send SMS messages regarding:
Quotes
Artwork approvals
Order updates
Production status
Pickup notifications
Customer support
Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except vendors and service providers necessary to deliver SMS communications.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.
How Customers Opt In
Customers opt in to receive SMS communications by:
Initiating a text conversation with us
Requesting communication via text message
Providing their mobile phone number during the ordering process and requesting text updates
Information Sharing
We may share information only with trusted service providers who help us operate our business, such as:
Payment processors
Shipping providers
Website hosting providers
Business software providers
These providers only receive information necessary to perform their services.
Cookies
Our website may use cookies to improve your browsing experience and analyze website traffic.
You may disable cookies in your browser settings.
Security
We use commercially reasonable safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure.
Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information where applicable
Please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy, please contact:
The Hat Man & Co.
Website: www.thehatmanandco.com
Email: sales@thehatmanandco.com
Phone: 865-687-2260